Advanced Foot & Orthotic Clinic

 offering a full array of chiropody services to help you maintain healthyfeet

AFOC UPDATE: REINVENTION HAS BEGUN! 

May 29, 2020


The REINVENTION has begun!


I am so grateful for the support that continues to pour towards me from this loving community. Your support is embracing and bountiful. I have experienced nothing but loving kindness by all that have reached out to me.

I am in the process of booking patient appointments. In order to maintain some level of organization, in a superiorly chaotic time, I am going to express some guidance as to how you may get an appointment booked.


Here are some of the things I would like you to understand:


  1. Priority will be given to urgent care needs.
  2. Know that I want to hear from you. In order to prioritize appointments, I need to know if you have a concern. As well as I have come to know you and your feet, I don’t know what you are experiencing at this moment, unless you express it to me.
  3. If you aren’t certain about the urgency of your needs, please get in touch. It’s difficult for many to contextualize the urgency of their own needs, in comparison to someone else’s. Let me be the one to determine your urgency and book you accordingly. Again, please reach out to me.
  4. I am asking for your patience. I sincerely appreciate your patience to this point and know it is going to require more as we step tentatively forward. When you contact me, I may not be able to get back to you immediately, but I will make every effort to get back to you as soon as I can.
  5. I’d like to clarify COVID-19 screening. The COVID-19 screening process includes a series of questions that you will be asked prior to booking an appointment and again at the door, before you enter the building. Your answers to these questions will determine IF you can book an appointment, and if you can enter the building. They are related to your COVID-19 risk, the symptoms you are currently experiencing and the likelihood that you are carrying COVID-19.
  6. I will be very clear in outlining your expected actions when you are in the clinic. I appreciate the respect that I have already been shown by the patients that have had appointments.
  7. Every decision I have made to date regarding how your appointment is carried out, is centred on reducing the risk of spread of COVID-19 while providing the highest quality care I am capable of.
  8. I am doing my very best to take care of myself and put myself first. Ultimately, I know that if I am not well (mentally or physically) then I won’t be able to provide any care to anyone. Practicing self compassion and care (as difficult as that is for me) will allow me to sustain my ability to care for you.

To get in touch to book an appointment or discuss a concern, here are the best ways to reach me:

Call the clinic at 705-526-6363

Call or text the urgent care cell phone at 705-527-4816

Email the clinic at info@advancedfootclinic.ca

Email me personally at urgentcareatafoc@gmail.com


With warmest regards,

Erin Fairbanks

Chiropodist and Owner

Advanced Foot & Orthotic Clinic

May 29, 2020


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AFOC UPDATE: REINVENTION 

May 25, 2020


Good day my friends, patients and loved ones,


This communication brings to you, some good news.

I am happy to tell you that Advanced Foot & Orthotic Clinic is undergoing a REINVENTION! I’ve decided that to call what is about to happen, a reopening, would be an injustice. To say that it is going to look the same as it did is unreasonable. So instead, I embrace the new, rekindled Advanced Foot & Orthotic Clinic. Today I talk about transformation.


But before I go any further, I need to make this reassurance to you: You can expect the same quality care that you have come to know AND the same quality care you have heard about from others, but have not yet experienced.

Over the past week, I have seen and treated some of the clients that had urgent foot care concerns. These visits have paved the way to establish new protocols and determine the ways that essential care can be carried out, while minimizing the risk of contracting and spreading COVID-19.


The College of Chiropodists announced last week that we are now able to see patients for essential care. Since I consider the vast majority of the chiropody care that is carried out in our clinic essential, this means that we can start to work towards our REINVENTION.


So what does “open” look like....or rather REINVENTION look like? That’s exactly what we are working on. I know that what it looks like this week will be different from what it looks like next week. So for now, here’s what to expect:

  1. COVID screening is mandatory for anyone booking an appointment
  2. COVID screening is mandatory for anyone coming into the building
  3. The door is locked
  4. Prepayment is expected
  5. Everyone needs to wear a mask
  6. Please don’t touch anything!
  7. Please don’t use our washroom
  8. Please don’t stay in our building


That all sounds so cold and harsh. So now I will concentrate on what GOOD you can expect:

  1. The quality care you have come to know and respect (yes I know I already said it, but I’ll reiterate it)
  2. The smiling face (behind the mask)
  3. The knowledgeable and useful advice
  4. The caring and warmth for YOU


The procurement of Personal Protective Equipment (PPE) is still the most significant limiting factor to the REINVENTION of Advanced Foot & Orthotic Clinic. We now have a small supply of PPE. However, PPE doesn’t last forever and it’s most important place for PPE is still in our hospitals and long term care homes. Therefore, we are being mindful of its use, while keeping in mind that we will have difficulty obtaining it for quite some time.


Today, I reach out to you to let you know that I am still moving forward. Putting one foot in front of the other and taking small actions each day to make a change and move towards a different future.


If you have an appointment in the coming days or weeks, and you have not heard from us, please assume that it is cancelled. We appreciate your understanding, if we have not gotten in touch with you personally to cancel your appointment. We are still not rescheduling any appointments, at this time.


If you have an urgent foot health concern you can still reach me personally at:

Urgentcareatafoc@gmail.com (email)

Or

705-527-4816 (call or text)


My commitment to your care (remains the same): The majority of the procedures and services we carry out on a daily basis are elective in nature, however as time marches on, and you do not have access to hands on care, your foot health concerns may become more urgent in nature. For that reason, I do not want you to hesitate to reach out to me, personally, if you need. If you currently have an urgent or emergent foot health issue, please contact me, before venturing out elsewhere for care. I am most concerned about your overall health. I do not want you to put yourself at undo risk, if there is something that I can help you with, and don’t have to leave your home for. Also, if you have questions about how to handle your care on your own, until I see you again, even if it isn’t what you would consider urgent, I ask you to please reach out. And honestly, even if you want to reach out and just talk, please contact me. I know social distancing is taking a toll on our emotions and I’m still here for you.


Step by step and bit by bit we are moving forward. Here’s to REINVENTION!


With warmest regards,

Erin Fairbanks

Chiropodist and Owner

Advanced Foot & Orthotic Clinic

May 25, 2020


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AFOC UPDATE: Staying Safe During COVID-19

May 7, 2020


Good day my friends, patients and loved ones,


I hope this message finds you well, safe and happy, given the circumstances. Since my last message, I have received an outpouring of supportive and love filled messages. I am utterly grateful for your words of kindness, validation and love.


At this moment, I feel as though I can see a little bit of light. Do you feel that too? Some days are good and some days are not so good. But now, the hills and the valleys of the emotional roller coaster don’t feel quite as high or deep, and the waves of emotion, although still there, seem just a little bit easier to handle.


Step by step, with one foot in front of the other, it seems we are moving ahead; just simply not at the pace we are accustomed to (relative to our pre-pandemic lives).


I send this message today from a place of hope. I send this message today to give you some tangible pieces to grasp onto, in an attempt to help you understand what our new reality may look like at Advanced Foot & Orthotic Clinic.


Until we hear differently from the Government of Ontario, we still do not have an anticipated opening date.


The rules set out by said government, do allow us to see and treat you if you have an URGENT foot health concern. Unfortunately, the rules surrounding the reality of what that visit looks like, are not so easily executed.


So, as I take steps forward, I’d like to share the pieces of information with you, that I think you will find helpful in what the future will look like, for your experience here at Advanced Foot & Orthotic Clinic( and also many other health care professional and personal care appointments).

  1. Screening – Screening for COVID-19 and/or its symptoms will become common place and multi-tiered. You can expect to answer questions about your health during phone conversations, at the door, at reception and/or in the treatment room.
  2. Patient mask wearing – Your appointment at our clinic will require you to break social distancing. Therefore, you will be required to wear a mask to your appointment. It will need to cover your nose and mouth. It needs to be made of a material that will stop droplets (saliva and nasal secretions) from entering the air.
  3. Personal Protective Equipment (PPE) – Staff members that come within 2 meters of you during your time in the clinic will need to wear full PPE: face shield, mask, gown and/or scrubs, and gloves.
  4. Prepayment for appointments and products – This will be enforced in an effort to reduce person to person contact as much as is possible.
  5. Social distancing measures – May include but not limited to: locked doors, markings on floors to indicate spacing, and appointment spacing to minimize overlapping are all possible scenarios at our practice.


Of all of the measures listed above, the most significant limiting factor to opening the practice is the availability of personal protective equipment (PPE) for staff. As you are likely aware, the call to assist our hospitals, long term care homes, group living homes and retirement homes has been at the forefront of our country’s vital task list. Protecting the medically vulnerable and their caregivers, by ensuring adequate PPE for staff, patients and residents is of paramount importance in slowing the spread of COVID-19.

Unfortunately, this also means that PPE is in short supply in the quantity required to open a practice like Advanced Foot & Orthotic Clinic. In an email sent by the Registrar of the College of Chiropodists on April 30, 2020, it was communicated that the Ministry of Health advised the College that “...PPE allocation continues to be focused on critical need at this time and allocation for non-urgent sectors is still at a very early stage. However, as the situation in Ontario evolves and as the work easing restrictions progresses, there will be more information to communicate regarding PPE allocation for other sectors.”


So, in a nutshell, we wait. But I’ve decided to do so looking towards that little bit of light; from that place of hope.

If you have an urgent foot health concern you can reach me personally at:

Urgentcareatafoc@gmail.com (email)

Or 705-527-4816 (call or text)


If you have an appointment in the coming days or weeks, and you have not heard from us, please assume that it is cancelled. We appreciate your understanding, if we have not gotten in touch with you personally to cancel your appointment. We are not rescheduling any appointments, at this time.


My commitment to your care (remains the same): The majority of the procedures and services we carry out on a daily basis are elective in nature, however as time marches on, and you do not have access to hands on care, your foot health concerns may become more urgent in nature. For that reason, I do not want you to hesitate to reach out to me, personally, if you need. If you currently have an urgent or emergent foot health issue, please contact me, before venturing out elsewhere for care. I am most concerned about your overall health. I do not want you to put yourself at undo risk, if there is something that I can help you with, and don’t have to leave your home for. Also, if you have questions about how to handle your care on your own, until I see you again, even if it isn’t what you would consider urgent, I ask you to please reach out. And honestly, even if you want to reach out and just talk, please contact me. I know social distancing is taking a toll on our emotions and I’m still here for you.

I want to personally thank all of you that have reached out to me with your positive thoughts, emails, calls and kind words. You, and they, all warm my heart. I think of you often and look forward to the day when I’m fortunate to see you face to face, again.


Step by step and bit by bit we are moving forward. There is a little bit of light, and this makes me happy.


With warmest regards,

Erin Fairbanks

Chiropodist and Owner

Advanced Foot & Orthotic Clinic

May 7, 2020


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AFOC UPDATE: Staying Safe During COVID-19

April 15, 2020


Good day my friends, patients and loved ones,


I’m not going to lie. I’ve had a pretty terrible week. I’m doing well, physically. But, emotionally, it has sure been a struggle. One moment I’m crying for no reason, then I’m angry, and most of the time I don’t want to do anything at all. I don’t know about you, but I feel like I’ve been on an emotional roller coaster.

When I was contemplating the difficult decision to close the clinic, a very good (and epidemiologist) friend of mine counselled me in explaining, that the process of hurdling through a pandemic, closely mimics the process of grief. Yesterday, I listened to a podcast by Brene Brown, with grief expert David Kessler. While I was listening to him speaking, I had an “aha” moment. He said “we are ALL dealing with the collective loss of the world we knew.” We are all grieving; at the same time. And just like when we grieve the loss of a loved one, we each go through the process grieving in completely different ways. I know that I’m not alone. I know that, you too, are grieving the loss of what was. For that alone, I send you an abundance of love.

COVID-19 continues to be a threat to our population’s health and lives. Protecting my vulnerable patients, the majority of whom are over 65 or medically or immunologically compromised, is still a major priority.

I am confident that the decision to close on March 15, 2020 has already contributed to protecting my patients, staff and community. By having staff and patients stay home, we have all done our part in limiting the number of cases of COVID-19, slowing the spread and lessening the anticipated major strain on our healthcare system.


I am still very committed to your care, but the future remains unpredictable. Therefore, we have no plans to reopen the clinic, in the foreseeable future. If you have an appointment in the coming days or weeks, and you have not heard from us, please assume that it is cancelled. We appreciate your understanding, if we have not gotten in touch with you personally to cancel your appointment. We are not rescheduling any appointments, at this time.


If you are a new patient, please call the clinic at 705-526-6363 to leave a message. We will contact you to schedule an appointment, when the clinic reopens. Messages on that machine will be checked periodically.

My commitment to your care: The majority of the procedures and services we carry out on a daily basis are elective in nature, however as time marches on, and you do not have access to hands on care, your foot health concerns may become more urgent in nature. For that reason, I do not want you to hesitate to reach out to me, personally, if you need. If you currently have an urgent or emergent foot health issue, please contact me, before venturing out elsewhere for care. I am most concerned about your overall health. I do not want you to put yourself at undo risk, if there is something that I can help you with, and don’t have to leave your home for. Also, if you have questions about how to handle your care on your own, until I see you again, even if it isn’t what you would consider urgent, I ask you to please reach out. And honestly, even if you want to reach out and just talk, please contact me. I know social distancing is taking a toll on our emotions and I’m still here for you.


I have established a new email account that is dedicated to you: urgentcareatafoc@gmail.com

I have also procured a cell phone, dedicated to you:

705-527-4816

Call or text me anytime :) 

I want to personally thank all of you that have reached out to me with your positive thoughts, emails, calls and kind words. You, and they, all warm my heart. I think of you often and look forward to the day when I’m fortunate to see you face to face, again.


With warmest regards,


Erin Fairbanks

Chiropodist and Owner

Advanced Foot & Orthotic Clinic

April 15, 2020

_______________________________________________


Staying Safe During COVID-19

April 6, 2020


Good day my friends, patients and loved ones,


COVID-19 continues to be a threat to our population’s health and lives. Protecting my vulnerable patients, the majority of whom are over 65 or medically or immunologically compromised, is a major priority.


I am confident that the decision to close on March 15, 2020 has already contributed to protecting my patients, staff and community. By having staff and patients stay home, we have all done our part in limiting the number of cases of COVID-19, slowing the spread and lessening the anticipated major strain on our healthcare system.


Unfortunately, we have not “flattened the curve yet.” Therefore, our closure will be maintained until, at least, April 20, 2020.


We are doing as much as we can to help our community, while communicating with our patients and maintain social distancing. We have donated surplus personal protective equipment (PPE), including masks, gloves, isolation gowns and sanitizing wipes, to our local hospital, long term care homes, community group homes and a local taxi service.


My commitment to your care: The majority of the procedures and services we carry out on a daily basis are elective in nature, however as time marches on, and you do not have access to hands on care, your foot health concerns may become more urgent in nature.


For that reason, I do not want you to hesitate to reach out to me, personally, if you need. If you currently have an urgent or emergent foot health issue, please contact me, before venturing out elsewhere for care. I am most concerned about your overall health. I do not want you to put yourself at undo risk, if there is something that I can help you with, and don’t have to leave your home for.


Also, if you have questions about how to handle your care on your own, until I see you again, even if it isn’t what you would consider urgent, I ask you to please reach out. And honestly, even if you want to reach out and just talk, please contact me. I know social distancing is taking a toll on our emotions and I’m still here for you.


I have established a new email account that is dedicated to you: urgentcareatafoc@gmail.com


I am in the process of procuring a cell phone that will be also dedicated to this purpose, taking into consideration that many of my clients don’t have access to email.


Until the next update, thinking of you always, stay safe and be well.


Erin Fairbanks

Chiropodist and Owner

Advanced Foot & Orthotic Clinic


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A Message from Erin Fairbanks, posted March 27, 2020


Good day my friends, clients and loved ones,

It has been close to two weeks since we announced the closure of Advanced Foot & Orthotic Clinic due to the COVID-19 outbreak. Since then, closure of our clinic has been recommended/mandated by our regulating body, the College of Chiropodists, and the Government of Ontario. Our closure will be extended until at least April 6, 2020.
In these extremely uncertain times, I want you to know that we have your best interests and well-being at heart by being closed, and staying closed. That said, I do not wish for you to feel abandoned if you have a foot related emergency. If you do have an emergency, please reach out to me, personally, at urgentcareatafoc@gmail.com and I will do the best I can, remotely, to help you. Again, I sincerely value your understanding and wish you all wellness during this uncertain time.

Erin Fairbanks
Owner and Chiropodist at Advanced Foot & Orthotic Clinic

_________


IMPORTANT NOTICE

Date Posted: March 15, 2020


After consulting numerous sources and colleagues, I have decided that it is in the best interest of my staff, patients and the public, that Advanced Foot & Orthotic Clinic will be closed, effectively immediately, until at least March 30, 2020. As you are already aware, COVID-19 is an imminent threat to our population’s health and lives. Protecting our vulnerable patients, the majority of whom are over 65 or medically or immunologically compromised, is a major priority. Perhaps even more importantly, making difficult decisions today, rather than waiting until tomorrow, we can play our part in social distancing by closing the clinic. By having staff and patients stay home, we can do our part in limiting the number of cases of COVID-19, slow the spread and lessen the anticipated major strain on our healthcare system. As the majority of the procedures and services we carry out on a daily basis are elective in nature, I am certain this decision, although difficult to make, is for the best of the overall health my staff, patients, and community.

If you have an appointment at our clinic in the coming weeks, be assured we will do our best to be in touch with you to reschedule.


I sincerely value your understanding and wish you all wellness during this uncertain time.


Erin Fairbanks
Owner and Chiropodist at Advanced Foot & Orthotic Clinic


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Quality Care


When you have problems with your feet, you need to turn to a chiropodist (foot specialist) who listens and responds.  An experienced practitioner who knows the field and can effectively diagnose and treat your needs.  A friendly practitioner who counsels you on the best ways to maintain and improve your health. Our chiropodist (foot specialist) meets all these criteria. Plus, you benefit from a dedicated team of trained staff who give you the individualized attention you deserve.



Informed Patients


Advanced Foot & Orthotic Clinic believes that informed patients are better prepared to make decisions regarding their health and well being. That is why we've included an extensive section on this web site covering the full array of topics associated with chiropody treatments. We encourage you to look through these pages whenever you have an interest or concern about your feet. 


Comfortable, Convenient Setting


The best care in the world doesn't mean anything if you can’t access it. At Advanced Foot & Orthotic Clinic, we strive to make our office as efficient and convenient as possible. Included in these web pages is information about Advanced Foot & Orthotic Clinic’s office, including our location in Midland, maps, directions, hours, insurance policies and appointment scheduling. You can even email a request for an appointment right here!

We hope you find this web site useful and invite you to contact us with your questions at any time.


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