Advanced Foot & Orthotic Clinic

 offering a full array of chiropody services to help you maintain healthyfeet

Good day my friends, patients and loved ones:


We continue to be open Monday to Friday from 9 to 4. Patient care visits are being booked on Monday, Wednesday and Thursdays. Product pick up appointments are occurring on Tuesdays and Fridays.


The best way to reach us is by calling 705-526-6363.

We are unable to answer the phone during business hours.

We understand that this is not how we have communicated with you in the past.

With an overwhelming demand for our services and significantly reduced manpower, I must decide where my time and my staff’s time is best spent, to provide the best care in a safe environment.


We are now able to see patients in NON-URGENT need.

We are prioritizing patients in URGENT NEED. Patients in URGENT NEED will be seen before those with NON-URGENT needs. 


URGENT NEEDS include, but may not be limited to:

Any person with diabetes that has a concern with their feet

Or

Any person in pain for any reason

Or

Any person with signs of infection (redness, swelling, pus, odour, or other)


We are continuing to book appointments 1-2 days in advance with prepayment required (with credit card or etransfer). We have no future appointments available to book. I anticipate we will continue with this manner of booking of appointments for the foreseeable future.


We will do our best to return your call when you reach out to us, but we may not return your call until we have an appointment available (based on your urgency).


If you have reached out to us, and have not heard back from us, please reach out again.


If you feel your need is urgent and cannot wait for our return call, I highly recommend you seek the care of your family physician or a physician at your local emergency department.


Thank you for your patience, kindness, compassion and understanding.


Be well and stay safe.

July 6, 2020


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Good day my friends, patients and loved ones:


We are now open Monday to Friday from 9 to 4. 
The best way to reach us is by calling 705-526-6363. 
However, we are unable to answer the phone during business hours.

We understand that this is not how we have communicated with you in the past. With an overwhelming demand for our services and significantly reduced manpower, I must decide where my time and my staff’s time is best spent, to provide the best care in a safe environment.

We are currently booking patients in URGENT NEED. This includes, but may not be limited to:

Any person with diabetes that has a concern with their feet
Or Any person in Pain for any reason
Or Any person with signs of infection

If you feel you have an URGENT CARE need, please call us at 705-526-6363 and leave us the details of your concern. 
We are currently booking appointments 1-2 days in advance with prepayment required. We have no future appointments available to book.
We may not be able to return your call and will likely not return your call until we have an appointment available (based on your urgency).
If you feel your need is urgent and cannot wait for our return call, I highly recommend you seek the care of your family physician or a physician at your local emergency department. 
Thank you for your patience, kindness, compassion and understanding.

Be well and stay safe.

Erin Fairbanks 
Owner and Chiropodist at
Advanced Foot & Orthotic Clinic
June 18, 2020

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AFOC UPDATE: REINVENTION HAS BEGUN! 

May 29, 2020


The REINVENTION has begun!


I am so grateful for the support that continues to pour towards me from this loving community. Your support is embracing and bountiful. I have experienced nothing but loving kindness by all that have reached out to me.

I am in the process of booking patient appointments. In order to maintain some level of organization, in a superiorly chaotic time, I am going to express some guidance as to how you may get an appointment booked.


Here are some of the things I would like you to understand:


  1. Priority will be given to urgent care needs.
  2. Know that I want to hear from you. In order to prioritize appointments, I need to know if you have a concern. As well as I have come to know you and your feet, I don’t know what you are experiencing at this moment, unless you express it to me.
  3. If you aren’t certain about the urgency of your needs, please get in touch. It’s difficult for many to contextualize the urgency of their own needs, in comparison to someone else’s. Let me be the one to determine your urgency and book you accordingly. Again, please reach out to me.
  4. I am asking for your patience. I sincerely appreciate your patience to this point and know it is going to require more as we step tentatively forward. When you contact me, I may not be able to get back to you immediately, but I will make every effort to get back to you as soon as I can.
  5. I’d like to clarify COVID-19 screening. The COVID-19 screening process includes a series of questions that you will be asked prior to booking an appointment and again at the door, before you enter the building. Your answers to these questions will determine IF you can book an appointment, and if you can enter the building. They are related to your COVID-19 risk, the symptoms you are currently experiencing and the likelihood that you are carrying COVID-19.
  6. I will be very clear in outlining your expected actions when you are in the clinic. I appreciate the respect that I have already been shown by the patients that have had appointments.
  7. Every decision I have made to date regarding how your appointment is carried out, is centred on reducing the risk of spread of COVID-19 while providing the highest quality care I am capable of.
  8. I am doing my very best to take care of myself and put myself first. Ultimately, I know that if I am not well (mentally or physically) then I won’t be able to provide any care to anyone. Practicing self compassion and care (as difficult as that is for me) will allow me to sustain my ability to care for you.

To get in touch to book an appointment or discuss a concern, here are the best ways to reach me:

Call the clinic at 705-526-6363

Call or text the urgent care cell phone at 705-527-4816

Email the clinic at info@advancedfootclinic.ca

Email me personally at urgentcareatafoc@gmail.com


With warmest regards,

Erin Fairbanks

Chiropodist and Owner

Advanced Foot & Orthotic Clinic

May 29, 2020


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AFOC UPDATE: REINVENTION 

May 25, 2020


Good day my friends, patients and loved ones,


This communication brings to you, some good news.

I am happy to tell you that Advanced Foot & Orthotic Clinic is undergoing a REINVENTION! I’ve decided that to call what is about to happen, a reopening, would be an injustice. To say that it is going to look the same as it did is unreasonable. So instead, I embrace the new, rekindled Advanced Foot & Orthotic Clinic. Today I talk about transformation.


But before I go any further, I need to make this reassurance to you: You can expect the same quality care that you have come to know AND the same quality care you have heard about from others, but have not yet experienced.

Over the past week, I have seen and treated some of the clients that had urgent foot care concerns. These visits have paved the way to establish new protocols and determine the ways that essential care can be carried out, while minimizing the risk of contracting and spreading COVID-19.


The College of Chiropodists announced last week that we are now able to see patients for essential care. Since I consider the vast majority of the chiropody care that is carried out in our clinic essential, this means that we can start to work towards our REINVENTION.


So what does “open” look like....or rather REINVENTION look like? That’s exactly what we are working on. I know that what it looks like this week will be different from what it looks like next week. So for now, here’s what to expect:

  1. COVID screening is mandatory for anyone booking an appointment
  2. COVID screening is mandatory for anyone coming into the building
  3. The door is locked
  4. Prepayment is expected
  5. Everyone needs to wear a mask
  6. Please don’t touch anything!
  7. Please don’t use our washroom
  8. Please don’t stay in our building


That all sounds so cold and harsh. So now I will concentrate on what GOOD you can expect:

  1. The quality care you have come to know and respect (yes I know I already said it, but I’ll reiterate it)
  2. The smiling face (behind the mask)
  3. The knowledgeable and useful advice
  4. The caring and warmth for YOU


The procurement of Personal Protective Equipment (PPE) is still the most significant limiting factor to the REINVENTION of Advanced Foot & Orthotic Clinic. We now have a small supply of PPE. However, PPE doesn’t last forever and it’s most important place for PPE is still in our hospitals and long term care homes. Therefore, we are being mindful of its use, while keeping in mind that we will have difficulty obtaining it for quite some time.


Today, I reach out to you to let you know that I am still moving forward. Putting one foot in front of the other and taking small actions each day to make a change and move towards a different future.


If you have an appointment in the coming days or weeks, and you have not heard from us, please assume that it is cancelled. We appreciate your understanding, if we have not gotten in touch with you personally to cancel your appointment. We are still not rescheduling any appointments, at this time.


If you have an urgent foot health concern you can still reach me personally at:

Urgentcareatafoc@gmail.com (email)

Or

705-527-4816 (call or text)


My commitment to your care (remains the same): The majority of the procedures and services we carry out on a daily basis are elective in nature, however as time marches on, and you do not have access to hands on care, your foot health concerns may become more urgent in nature. For that reason, I do not want you to hesitate to reach out to me, personally, if you need. If you currently have an urgent or emergent foot health issue, please contact me, before venturing out elsewhere for care. I am most concerned about your overall health. I do not want you to put yourself at undo risk, if there is something that I can help you with, and don’t have to leave your home for. Also, if you have questions about how to handle your care on your own, until I see you again, even if it isn’t what you would consider urgent, I ask you to please reach out. And honestly, even if you want to reach out and just talk, please contact me. I know social distancing is taking a toll on our emotions and I’m still here for you.


Step by step and bit by bit we are moving forward. Here’s to REINVENTION!


With warmest regards,

Erin Fairbanks

Chiropodist and Owner

Advanced Foot & Orthotic Clinic

May 25, 2020


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AFOC UPDATE: Staying Safe During COVID-19

May 7, 2020


Good day my friends, patients and loved ones,


I hope this message finds you well, safe and happy, given the circumstances. Since my last message, I have received an outpouring of supportive and love filled messages. I am utterly grateful for your words of kindness, validation and love.


At this moment, I feel as though I can see a little bit of light. Do you feel that too? Some days are good and some days are not so good. But now, the hills and the valleys of the emotional roller coaster don’t feel quite as high or deep, and the waves of emotion, although still there, seem just a little bit easier to handle.


Step by step, with one foot in front of the other, it seems we are moving ahead; just simply not at the pace we are accustomed to (relative to our pre-pandemic lives).


I send this message today from a place of hope. I send this message today to give you some tangible pieces to grasp onto, in an attempt to help you understand what our new reality may look like at Advanced Foot & Orthotic Clinic.


Until we hear differently from the Government of Ontario, we still do not have an anticipated opening date.


The rules set out by said government, do allow us to see and treat you if you have an URGENT foot health concern. Unfortunately, the rules surrounding the reality of what that visit looks like, are not so easily executed.


So, as I take steps forward, I’d like to share the pieces of information with you, that I think you will find helpful in what the future will look like, for your experience here at Advanced Foot & Orthotic Clinic( and also many other health care professional and personal care appointments).

  1. Screening – Screening for COVID-19 and/or its symptoms will become common place and multi-tiered. You can expect to answer questions about your health during phone conversations, at the door, at reception and/or in the treatment room.
  2. Patient mask wearing – Your appointment at our clinic will require you to break social distancing. Therefore, you will be required to wear a mask to your appointment. It will need to cover your nose and mouth. It needs to be made of a material that will stop droplets (saliva and nasal secretions) from entering the air.
  3. Personal Protective Equipment (PPE) – Staff members that come within 2 meters of you during your time in the clinic will need to wear full PPE: face shield, mask, gown and/or scrubs, and gloves.
  4. Prepayment for appointments and products – This will be enforced in an effort to reduce person to person contact as much as is possible.
  5. Social distancing measures – May include but not limited to: locked doors, markings on floors to indicate spacing, and appointment spacing to minimize overlapping are all possible scenarios at our practice.


Of all of the measures listed above, the most significant limiting factor to opening the practice is the availability of personal protective equipment (PPE) for staff. As you are likely aware, the call to assist our hospitals, long term care homes, group living homes and retirement homes has been at the forefront of our country’s vital task list. Protecting the medically vulnerable and their caregivers, by ensuring adequate PPE for staff, patients and residents is of paramount importance in slowing the spread of COVID-19.

Unfortunately, this also means that PPE is in short supply in the quantity required to open a practice like Advanced Foot & Orthotic Clinic. In an email sent by the Registrar of the College of Chiropodists on April 30, 2020, it was communicated that the Ministry of Health advised the College that “...PPE allocation continues to be focused on critical need at this time and allocation for non-urgent sectors is still at a very early stage. However, as the situation in Ontario evolves and as the work easing restrictions progresses, there will be more information to communicate regarding PPE allocation for other sectors.”


So, in a nutshell, we wait. But I’ve decided to do so looking towards that little bit of light; from that place of hope.

If you have an urgent foot health concern you can reach me personally at:

Urgentcareatafoc@gmail.com (email)

Or 705-527-4816 (call or text)


If you have an appointment in the coming days or weeks, and you have not heard from us, please assume that it is cancelled. We appreciate your understanding, if we have not gotten in touch with you personally to cancel your appointment. We are not rescheduling any appointments, at this time.


My commitment to your care (remains the same): The majority of the procedures and services we carry out on a daily basis are elective in nature, however as time marches on, and you do not have access to hands on care, your foot health concerns may become more urgent in nature. For that reason, I do not want you to hesitate to reach out to me, personally, if you need. If you currently have an urgent or emergent foot health issue, please contact me, before venturing out elsewhere for care. I am most concerned about your overall health. I do not want you to put yourself at undo risk, if there is something that I can help you with, and don’t have to leave your home for. Also, if you have questions about how to handle your care on your own, until I see you again, even if it isn’t what you would consider urgent, I ask you to please reach out. And honestly, even if you want to reach out and just talk, please contact me. I know social distancing is taking a toll on our emotions and I’m still here for you.

I want to personally thank all of you that have reached out to me with your positive thoughts, emails, calls and kind words. You, and they, all warm my heart. I think of you often and look forward to the day when I’m fortunate to see you face to face, again.


Step by step and bit by bit we are moving forward. There is a little bit of light, and this makes me happy.


With warmest regards,

Erin Fairbanks

Chiropodist and Owner

Advanced Foot & Orthotic Clinic

May 7, 2020

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Quality Care


When you have problems with your feet, you need to turn to a chiropodist (foot specialist) who listens and responds.  An experienced practitioner who knows the field and can effectively diagnose and treat your needs.  A friendly practitioner who counsels you on the best ways to maintain and improve your health. Our chiropodist (foot specialist) meets all these criteria. Plus, you benefit from a dedicated team of trained staff who give you the individualized attention you deserve.



Informed Patients


Advanced Foot & Orthotic Clinic believes that informed patients are better prepared to make decisions regarding their health and well being. That is why we've included an extensive section on this web site covering the full array of topics associated with chiropody treatments. We encourage you to look through these pages whenever you have an interest or concern about your feet. 


Comfortable, Convenient Setting


The best care in the world doesn't mean anything if you can’t access it. At Advanced Foot & Orthotic Clinic, we strive to make our office as efficient and convenient as possible. Included in these web pages is information about Advanced Foot & Orthotic Clinic’s office, including our location in Midland, maps, directions, hours, insurance policies and appointment scheduling. You can even email a request for an appointment right here!

We hope you find this web site useful and invite you to contact us with your questions at any time.


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